Professional Experience
5+ years of expertise in cloud engineering and DevOps
Cloud Operation Engineer - 2
EPI-USE India Pvt Ltd
Kochi, India
Managing Uptime, High Availability of SAP S/4HANA infrastructure on AWS for large-scale enterprise clients.
Key Responsibilities:
- Managed Uptime, High Availability of SAP S/4HANA infrastructure on AWS for large-scale enterprise clients
- Automated recurring cloud operations using AWS Lambda, Ansible and GitHub workflows as AWS Partner-Led Support
- Provide end-to-end Incident management and RCA for SAP environments on AWS
- Created AWS cost optimization reports using SMC Pricing Calculator
- Collaborated with SAP Basis and AWS Billing teams to streamline deployment pipelines and maintenance workflows
Notable Projects:
- City of Palo Alto (COPA): Migrated SAP S/4HANA workloads from on-premise to AWS
- Automated monthly patching tasks across Dev, QA and prod environments
- Prepared cost optimization and estimation reports using the AWS Pricing Calculator (SMC)
- Collaborated with AWS Partner-Led Support to Reduce downtime and improve reliability
Technologies Used:
System Engineer - Contract
Tata Consultancy Services (TCS)
Kochi, India
Designed cloud infrastructure environments with OU-Based, AWS Landing Zone method and AWS Well-Architected framework.
Key Responsibilities:
- Designed cloud infrastructure environments with OU-Based, AWS Landing Zone method and AWS Well-Architected framework
- Extensive hands-on experience in automating processes through AWS Lambda, Bash scripts
- Infrastructure as Code (IaC) and CI/CD pipelines, leveraging DevOps tools
Notable Projects:
- Contributed to the design and migration of AWS cloud infrastructure for LGC Life Sciences, UK
- Facilitated application deployment on Apache Tomcat and Node.JS
Technologies Used:
Site Reliability Engineer - Cloud
Network Redux LLC
Kochi, India
Managed Cloud infrastructure for global tier clients on AWS and Azure, Handling daily operations in 24/7*365 Rotational shifts.
Key Responsibilities:
- Managed Cloud infrastructure for global tier clients on AWS and Azure, Handling daily operations in 24/7*365 Rotational shifts
- Set-up monitoring and maintained DR for Linux and Windows servers
- Worked extensively with AWS services including EC2, RDS, VPC, ELB, Cloudfront, Auto Scaling, S3, Lambda, IAM and CloudWatch, CloudTrial
- Automated tasks using Bash scripts and configuration tools like Ansible
Notable Projects:
- Supported cloud operations for Phobs Inc and Intervision a leading European hotel booking platform
- Helped design scalable cloud architecture for Central-Data, a U.S.-based e-commerce company
Technologies Used:
Hosting Product Specialist – Linux and Windows
Endurance International (Newfold Inc)
Bengaluru, India
Provided advanced support for reseller and retail hosting platforms (cPanel, Plesk, WHM).
Key Responsibilities:
- Provided advanced support for reseller and retail hosting platforms (cPanel, Plesk, WHM)
- Tuned Apache2, Nginx, PHP-FPM and MySQL for optimized performance on shared, VPS and Dedicated servers
- Troubleshot enterprise-level email hosting, storage, DNS, and SSL configurations
Notable Projects:
- Wholesale website hosting for ResellerClub, HostGator
- Retail website and email hosting support for Hostinger
Technologies Used:
Jr. System Engineer
Admod Solutions
Kochi, India
Monitoring, Ensured 99.9% uptime, Delivered Technical support for web-hosting clients.
Key Responsibilities:
- Monitoring, Ensured 99.9% uptime, Delivered Technical support for web-hosting clients
- Resolving website issues promptly via cPanel, DirectAdmin and Plesk. Prompt escalations to L2 Engineers
- Handled DNS transfers, vulnerability mitigation, and routine backup operations. Quota management via WHMCS
Notable Projects:
- Supported web hosting operations for DynoHosting and Orange Enterprise, ensuring platform stability and performance
- Web-hosting support for Orange Enterprise
Technologies Used:
Career Highlights
5+
Years Experience
99.9%
System Uptime
24/7*365
Production Support
30%
Cost Optimization